Description

Position Summary 

The Senior Medical Staff Manager plays a key leadership role in overseeing the performance, development, and well-being of veterinary medical staff within a fast-paced specialty and emergency hospital. This position ensures alignment between medical excellence, hospital operations, and employee engagement. The Senior Medical Staff Manager works closely with the Chief of Services and administrative management to maintain high standards of patient care, compassionate client service, streamline clinical workflows, and foster a positive, collaborative culture.

Position responsibilities

Leadership & Staff Management

Provide day-to-day leadership and guidance to clinical care teams.
Partner with service chiefs and department heads to manage caseload distribution, scheduling, and staffing levels.
Serve as a mentor and advocate for medical staff, addressing concerns, promoting professional growth, and fostering a healthy work-life balance.
Support recruitment, onboarding, and retention strategies for medical staff.

Clinical Operations & Quality of Care

Ensure delivery of high-quality, expert medical care across all specialty and emergency services.
Collaborate with the service chiefs to develop, implement, and monitor clinical protocols, standards, and best practices.
Facilitate interdisciplinary communication between departments (ER, specialty services, clinical staff, and administration).
Work to streamline clinical workflows, reducing inefficiencies such as documentation burdens or bottlenecks in patient care.

Performance & Professional Development

Conduct performance check-ins, feedback sessions, and evaluations for medical staff.
Identify and support opportunities for continuing education, training, teaching, and research initiatives.
Partner with leadership to design and implement leadership pathways and career development programs.

Culture & Engagement

Live and breathe UVS mission, vision and values.
Champion a positive, inclusive, and collaborative workplace culture.
Promote transparency, psychological safety, and open communication between staff and leadership.
Support conflict resolution and serve as a neutral mediator when issues arise between team members.

Strategic & Administrative

Assist in aligning medical staff goals with hospital strategy and operational priorities.
Provide input on budgeting, resource allocation, and staffing models.
Support integration of technology and innovation (e.g., EMR improvements, AI documentation tools).
Partner with hospital leadership on initiatives to improve efficiency, employee satisfaction, and client experience. Core competencies

Competency Requirements

Leadership: Ability to inspire, motivate, and support veterinary teams.
Collaboration: Works effectively across departments and with hospital leadership.
Emotional Intelligence: Maintains composure, empathy, and fairness in a high-stress environment.
Strategic Thinking: Balances clinical needs with long-term organizational goals.
Resilience: Adapts to change and helps others navigate challenges with confidence.

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What Makes UVS Stand Out

Training & Career Growth – structured training programs, CE allowance, leadership development and a very generous CE allowance

State-of-the-Art Facility – 45,000 sq. ft. hospital with newly added space for an in-house lab and crematory

FIGS Uniform Allowance – premium scrubs provided + recycling program

Wellbeing Team – dedicated support for mental health and work–life balance

Scholarship Program – each semester, one UVS employee receives funding toward Veterinary Technician certification

Pet Care Discounts – because we care for your pets, too

Culture of Recognition – employee appreciation events and recognition programs

Competitive Salary – aligned with experience and responsibility

Comprehensive Health Benefits – medical, dental, and vision coverage

ABOUT THE ROLE

As Senior Medical Staff Manager in our Emergency department, you will play a pivotal role in supporting and developing our team of doctors and staff. Working closely with the Service Chiefs, hospital leaders and hospital administration, you’ll balance clinical excellence with staff management, ensuring our patients receive the highest standard of care while our team members feel supported, engaged, and valued.

WHAT YOU’LL DO

Lead, mentor, and support veterinary staff across emergency and specialty services.

Foster a collaborative, positive, and inclusive hospital culture.

Partner with leadership to optimize workflows and reduce administrative burdens.

Facilitate open communication and conflict resolution across teams.

Support professional growth through mentorship, continuing education, and career pathways.

Help align medical staff goals with the hospital’s vision and long-term strategy.

WHAT WE’RE LOOKING FOR

5+ years of clinical experience in emergency and/or specialty medicine.

Prior leadership or management experience preferred.

Strong communicator and relationship builder with a passion for mentorship.

Organized, strategic thinker who thrives in a fast-paced environment.

WHY JOIN US

Be part of a hospital that values collaboration, innovation, and professional growth.

Influence the future of veterinary specialty and emergency medicine.

Work alongside a dedicated, compassionate, and highly skilled team.

Competitive compensation and benefits package.

Ready to lead with purpose and make an impact? 

Apply today to join Upstate Veterinary Specialties as our next Senior Medical Staff Manager.

Requirements

Position Requirements

• Minimum 5–7 years of clinical veterinary experience in emergency and/or specialty medicine.
• Minimum 2-5 years of prior leadership or management experience strongly preferred.
• Excellent communication, organizational, and interpersonal skills.
• Strong problem-solving and conflict resolution abilities.
• Demonstrated commitment to mentorship, professional development, and collaborative care.

Qualifications

• Minimum 2 years of experience in medical staff or clinical operations management (veterinary or human healthcare).
• Strong leadership and people management skills with a proven ability to develop teams.
• Excellent communication, organizational, and problem-solving skills.
• Knowledge of medical workflows, compliance standards, and best practices in a hospital setting.
• Veterinary hospital experience preferred; healthcare management background strongly considered.