The PM is responsible for all accounting and financial control functions, including financial planning, budgeting, control and reporting systems, and financial analyses. The PM is responsible, with the hospital leadership team, for hitting revenue targets and managing costs effectively. The practice manager ensures the hospital's management team has adequate visibility into operations so that the team members know how the hospital is performing, what the goals are, and how they contribute to achieving the goals.
Plans and organizes all personnel activities.
Supports team job descriptions works with ROM, HA or MD as needed on updated materials for new or current job descriptions.
Maintains employee personnel files
Schedules performance reviews for lay staff. Sets performance goals at these reviews. Helps staff and veterinarians create feasible plans for obtaining these goals. Holds staff and veterinarians accountable for failure to reach these goals.
Assists in the resolution of staff issues. Trains staff in conflict-resolution techniques.
Oversees and works with Pathway and hospital teams on the hiring process and manages hospital staff and team leaders.
Ability to analyze various sources of data in order to establish priorities and initiate operational programs
Sound personal judgment in decision-making
Capable of leading, managing, and coaching staff at all levels
Demonstrated competence in all aspects of staff management, including hiring and firing
Demonstrated ability to show empathy toward clients and treat animals with respect and compassion.