VCA Capital Area is a busy 24/7 referral and emergency hospital in Concord, New Hampshire. We provide full-service critical and emergency care. We deliver the best medical care for pets and the best experience for pet owners. Our veterinarians, technicians, and pet-friendly support staff are trained to the highest standards. Their thorough knowledge of the latest procedures and medicines ensures that our patients receive the best care.
We are looking for an experienced Hospital Director to join our team! This person will be responsible for overseeing the business aspects of hospital operations and upholding a sound medical environment in a very large veterinary hospital that includes specialty and emergency. In this role, you will be responsible for overseeing the business aspects of hospital operations and upholding a sound medical environment in a large veterinary hospital that includes general practice and emergency services. You will support approximately 100 associates including doctors in our ER, surgery, and internal medicine departments, technicians, veterinary assistants, and paraprofessional staff. The Hospital Director will be working daily in a company that genuinely values local input and decision-making.
What you will be doing but not limited to:
Accountability for the hospital profit & loss statements
Responsibility to foster a collaborative and positive culture and work environment
Focus on exceeding client expectations
Oversight of Leaders/Supervisors, Intern Director and Medical Director who support approximately 80 associates including doctors, technicians, veterinary assistants, and paraprofessional staff
Develop and grow future leaders
Oversight and development of onboarding, training, and continuity programs
Cultivate relationships within the veterinary community
Support the recruitment of medical professionals
Who we are looking for:
Prior specialty/emergency veterinary management knowledge is a plus.
Strong leadership skills to develop a solid team and proven success in engaging with veterinary professionals
Excellent analytical and organization skills, with strong critical thinking and problem-solving abilities
Prior leadership for a specialty hospital or multi-site operational business
Proven experience building high performing teams
Ability to multi-task and deal with high levels of stress in an environment of changing priorities
Experienced record of generating revenue growth and ability to balance short-term needs and priorities while building for the future