So much of veterinary medicine is about the person not the pet.  The skills of client communication have to be learned no different than the nuances of Cushings.  We all want to be heard, but the challenge is often in the listening.  Our externship focuses not only on the real world of veterinary medicine but also the art of communication.  Learn how to say "I don't know, but I can find out for you" with confidence. 

Each week will have a different emphasis based on the extern’s specific interest along with clinical practice.  Stipend and housing negotiable.

• Dissecting the Office Visit-communicating effectively and efficiently from hello to goodbye
• Puppy and Kitten 101-communicating a whole health approach to the new puppy and kitten owner
• Second Chances-how to effectively approach new clients transferring care, winning new clients
• Staff Speak-motivation, creating a stellar team environment
• Conquering Conflict-when things are not as rosy, addressing conflict with staff, clients, or management
• Time is Ticking-leveraging time, delegation skills, getting the most out of every minute

Veterinary medicine student